We value the relationships we have with all of our clients and are committed to providing superior customer service. Whether you have a question about a payment or need assistance in reporting a claim, we are dedicated to providing prompt and efficient service.
We have created this online resource as way to provide our customers with 24/7 support. Please also refer to the Online Service Center for any additional service needs.
Question: How do I report a claim?
Answer: Click here for details or Contact Us.
Question: I have questions about my bill. Who do I contact?
Answer: Click here for details or Contact Us.
Question: I am refinancing my mortgage / closing on a home equity and the bank has requested proof I have insurance. How do I fulfill their request?
Answer: Please Contact Us with the lenders information and your closing date.
Question: I have received a Letter of Suspension from the Department Motor Vehicles. How do I take care of this?
Answer: Fax or email the letter to our office immediately. See Contact Us page.
Question: I have received a letter from my lender for my car or home requesting I provide proof I have insurance. How do I take care of this?
Answer: Fax or email the letter to our office immediately. See Contact Us page.
Question: I have surrendered the plates for my car. What do I do with the form from DMV?
Answer: Mail, fax or email the FS-6 form to us. See Contact Us page.
Question: My child just got their permit or drivers license. Do I need to add them to my policy?
Answer: Your child does not need to be added to your auto policy until they are licensed. If your child has passed their driving exam, please Contact Us with their information.
Question: My child has completed driver training. How do I get credit on my policy?
Answer: Mail, fax or email the Driver Training Certificated to us. See Contact Us page.
Question: I need to have a photo inspection completed of my car. How do I take care of this?
Answer: Click here for details or stop by our office during business hours.
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